Your email support request has been received and will be responded to. The proper way to contact technical support for assistance is by submitting an email support request, not by attempting to email technical support representatives directly.ĭirect mailing attempts will likely not reach their mailbox folders. "re-sent again to and also to the web support link you noted above." Is there a third-party antivirus installed on the workstation(s) of the affected end-user(s)? If so, does temporarily removing (or at least disabling) that antivirus cause the issue to go away? If so, does temporarily removing (or at least disabling) all third-party Outlook add-ins (other than Outlook Connector) cause the issue to go away? Okay, so I use an MDaemon 2.2 Outlook connector when setting up a new outlook session on a computer/setting the user up to view their e-mail. With what versions of Outlook have you attempted to reproduce the issue? Does the issue you describe occur with all the versions of Outlook with which you have tested?Īre there any third-party Outlook add-ins installed on the workstation(s) of the affected user(s)? What is the scope of the issue you describe?Īre you able to reproduce the issue on all Outlook/MDaemon Connector workstations? On only some of the Outlook/MDaemon Connector workstations? MDaemon Connector for MDaemon (MDConnector32.dll) Version 6.0.0 (32 bit).
Current known issues with using MDaemon Connector for Outlook with Microsoft Outlook 2010/2013/2016/2019/365: 'Show as Conversations' does not work. I am unable to reproduce the issue you describe. Outlook 2019 64-bit C:Program Files (x86)Microsoft OfficerootOffice19 Outlook 2016 32-bit C:Program FilesMicrosoft OfficerootOffice16.